Estimated shipping times
Shipping: Orders are shipped 1-2 business days after order is received (M-F). Once shipped, it can take 3-7 business days for the shipping carrier to deliver the product to your home.
International buyers: It may take 7- 20 business days to deliver your package after shipment. Buyers are responsible for any customs and import taxes that may apply.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Products may be returned within 14 days of receipt in unused condition in the original packing (all plastic wrap still on). Items sent back after will have a return shipping fee of $8 deducted from your refund. Items purchased from stockists must be returned to stockists. Please check out our Return Policy for more information.
What happens if the mail carrier delays my item?
Once we hand the package to the mail carrier, delays may occur. Please note that we are not responsible for delays that occur during shipping. Unfortunately, no refunds will be given for delayed shipping once the item ships from us. The buyer will be responsible for double-checking their address as LD will not pay for shipping an item back to you if it is returned to LD for insufficient address; buyer will be charged shipping plus a small convenience fee if an item is returned to me due to insufficient address. If an item appears to be delayed by USPS, the buyer is responsible for contacting USPS. Int'l buyers are responsible for customs fees.
What happens if my package is lost or stolen off my property?
Please contact our support team. We will need to verify your mailing address. If you provided an incorrect mailing address, you will be responsible for the new products. Due to an increase in mail fraud, we do need to re-verify your address in order to file a lost mail claim and reissue the package. We do not offer refunds for lost packages that show a status of delivered.